Shipping & Delivery
DHL Coronavirus Shipping Service Information
Temporary Service adjustments for DHL Express Time Definite International services arising from the COVID-19 pandemic situation - View More
International Shipping & Delivery - Outside of the United States
Due to the suspension and interruption of local postal services, we are unable to ship to the following destinations at this time: South Africa, India, Bahrain, Brunei, Chile, Peru, Oman, Philippines, Costa Rica and Kuwait.
Standard International Shipping - Shipping cost varies by destination. Average delivery time is 7-21 business days, however delays can occur in transit or holds at the local customs office, so it's possible to take up to 5 weeks for an order to be delivered. Standard International Delivery ships via DHL Smart Packet Plus. This service combines the consistency and reliability of the DHL international network with the fulfillment power of Rakuten Super Logistics.
DHL Globalmail Packet Plus picks up your order from our warehouse, sorts it, applies the necessary postage, and handles the order until it reaches your country. Once the order arrives in your country, it is handed off to your local post office for customs processing (if needed) and delivery. Often the final delivery is made by your national postal service, not DHL. The customes and post office may require the package to be picked up.
**Customs fees and additional fees may apply for international shipments. Contact your local customs office for more information.
**Customs fees will be based on the full retail price of individual items.
Privacy & Security You can be confident that your credit card and personal information will be protected when you shop with Spartan. We are fully PCI compliant and use Secure Sockets Layer (SSL) technology to assure the security of your transaction. Buy with confidence.
Returns & Replacements All purchases are considered final. However, if your order is received incomplete or not to your satisfaction, you can contact our customer service department for a return authorization. Once approved, you simply return the item back to the origin of shipment (exact address to be included with your RA).
Payment, Pricing & Promotions Valid promotional codes may be entered during our checkout process. Sorry, we can accept only one promotional code per order. If a promotional code is abused, we reserve the right to cancel the order without fulfillment.
Viewing Orders To check on the status of your order, you can log in to your account at any time. If you used our guest checkout feature, you will need to review your email confirmation for a direct link to your order.