Shipping & Delivery
International Shipping & Delivery - Outside of the United States
Standard International Shipping - Shipping cost varies by destination. Average delivery time is 7-21 business days, however delays can occur in transit or holds at the local customs office, so it's possible to take up to 5 weeks for an order to be delivered. Standard International Delivery ships via DHL Smart Packet Plus. This service combines the consistency and reliability of the DHL international network with the fulfillment power of Rakuten Super Logistics.
DHL Globalmail Packet Plus picks up your order from our warehouse, sorts it, applies the necessary postage, and handles the order until it reaches your country. Once the order arrives in your country, it is handed off to your local post office for customs processing (if needed) and delivery. Often the final delivery is made by your national postal service, not DHL. The customes and post office may require the package to be picked up.
**Custom fees and additional fees may apply for international shipments. Contact your local customs office for more information.
Privacy & Security You can be confident that your credit card and personal information will be protected when you shop with Spartan. We are fully PCI compliant and use Secure Sockets Layer (SSL) technology to assure the security of your transaction. Buy with confidence.
Returns & Replacements All purchases are considered final. However, if your order is received incomplete or not to your satisfaction, you can contact our customer service department for a return authorization. Once approved, you simply return the item back to the origin of shipment (exact address to be included with your RA).
Payment, Pricing & Promotions Valid promotional codes may be entered during our checkout process. Sorry, we can accept only one promotional code per order. If a promotional code is abused, we reserve the right to cancel the order without fulfillment.
Viewing Orders To check on the status of your order, you can log in to your account at any time. If you used our guest checkout feature, you will need to review your email confirmation for a direct link to your order.